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Technical
Support:
To
CONTACT US: You can obtain
answers to your general or
technical questions regarding installation for FREE by
submitting a support ticket to:
http://yourfavorite.com/help
Please include
your email address, your name, your phone number and the best
time you can be reached, along with a DETAILED description of any
problems or questions.
Please include the phone number you used when you ordered. We
first attempt to answer your questions via E-mail, if no
resolution is possible or detailed instructions are required,
someone in our technical support department will call you
within 24 hours (M-F).
IMPORTANT:
If you call technical support, there is a per-incident fee for
phone support beyond the first 30 days. If you have
CheckWriter Basic phone support is not provided.
Technical support
is available at no charge for the first 30 days on all Single
User and Network Versions of CheckWriter* - Our telephone number
is 617-859-8998.
Be sure you have Registered
your CheckWriter Software before contacting support.
If you are inquiring regarding a technical issue with the
software, please be sure you have the most recent Version.
Click Here for Troubleshooting
After 30 days,
and for the life of the release, email and fax support are
available for free.
You can reach our
help desk
M-F 9 a.m. to 5 p.m. EST
(617) 859-8998
Voice
(617) 249-0850 Fax
http://yourfavorite.com/help
Back to
Manual
Home
*Support
on this product is offered for the life of the release at no
charge via the support ticket system that is managed by
yourfavorite.com.
Telephone support covers
all technical issues and does not include product training time,
'walk-through', assisted standard installation, nor does it
include diagnostics for virus or spyware related issues.
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