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Help with DNS Changes:


Are you transferring you domain name in?

If you are registered with another registrar, and you are transferring your name IN for free or paid hosting, you will need to update your nameservers.  Here are the nameservers listed in order:

NS.NAMESERVERS.NET 
207.158.192.40 

NS2.NAMESERVERS.NET 
209.41.31.13

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To change your nameservers with Network Solutions, A Verisign Company, you must use their template system.  Here is a link to the make changes page:  http://www.networksolutions.com/cgi-bin/makechanges/domain.mod

Enter your email address listed on the domain name and the domain name and enter the template.  In the template, you can make any modifications you wish, but be sure to change the nameserver information.  Click "Submit for Processing" and wait.

Next you will receive an email to the address you listed.  You reply to this email and follow the directions very carefully.  To approve you must fill out the authorization section like this:

UPON ARRIVAL IT LOOKS LIKE THIS:

Authorization 0a. (N)ew (M)odify (D)elete.........: M 
0b. Auth Scheme.....................: MAIL-FROM 
0c. Auth Info.......................:

You will place a Y for Yes to authorize this and then hit SEND to send the letter.  It is a good idea to put your email address as carbon copy so you get a copy of the authorization as well.

WHEN YOU SEND THE AUTHORIZATION IT WILL LOOK LIKE THIS

Authorization 0a. (N)ew (M)odify (D)elete.........: M 
0b. Auth Scheme.....................: MAIL-FROM 
0c. Auth Info.......................: Y

Need to contact Network Solutions, A Verisign Company? By phone, use these numbers: 800-779-1710 Direct 703-742-4777 Direct 
888-771-3000 Pay-by-phone

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To change your nameservers with register.com, you simply go to http://register.com and click the "Manage My Account" link.  Enter your username and password for the domain and change the nameservers yourself.

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To change your nameservers with registrars.com, go to http://registrars.com and click DNS change.  Enter your username and password and make the change in your doman manager control panel.

Transferring your name OUT? 

If you are registered with yourfavorite.com and you need to change your nameservers to transfer out, simply send email to HELP@yourfavorite.com from the email address listed in your control panel.  Put your domain name in the subject line and list the DNS changes in the body like this:

  
If your email on file is not valid, simply log in to your control panel at yourdomain.com/stats and change the email address. If you don't remember your password, click here. Or send a signed change request on company letterhead by fax to 617-249-0850.  

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NOTE:
If you are registered via Network Solutions, A Verisign Company, through instantpc.com before January 1999, AND your contact eMail address is listed as HOSTING@instantpc.com, you must first send the transfer notification as listed above to HELP@yourfavorite.com, with your domain name in the subject line and in the body, substitute the new DNS information for a statement as follows: 

"I authorize you to submit Network Solutions DNS approval to change my contact information."  

Then follow the Network Solutions procedure using HOSTING@instantpc.com as your email address.  Modify your DNS and ANY other contact information you wish, including the email address.  This way you will be able to approve your own changes in the future.

When the template is sent to HOSTING@instantpc.com by Network Solutions, A Verisign Company, our system will automatically agree to the transfer, if your authorization was properly received at HELP@yourfavorite.com in advance. Authorizations expire after 48 hours.

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DNS Changes Cannot Be Completed Over The Phone

To contact yourfavorite.com by phone, please call:

617-859-8998 24 hours a day. 
Regular business hours are 9 a.m. - 7 p.m. 
Eastern Time for non-emergencies. 

Help is available at any time by writing to:
HELP@yourfavorite.com

Include your order number in the subject line if
you are a new customer not yet set-up.

Include your domain name in the subject line if
you are an existing customer.

Include your username in the subject line if
you are a finitesite.com or pages-yourfavorite.com user.

 

 

 

 

   

 

 
   
   

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